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Petition Tag - renewal
This petition is to request the UK Government to table a change to Consumer law regarding the application of “Repeat Billing” for online purchases and subscriptions.
When you purchase goods or services online, often hidden away in the small print is a "Repeat Billing/ Renewal" or “Automatic Repeat Billing/ Renewal” statement. This will tell you that unless you contact the service provider to cancel your order within x days (often before the end of a trial period) you will be automatically re-billed.
It comes as quite a shock, when sometime later; you check your Bank balance and discover you are paying for a service you cannot remember taking on and hence have no idea who to contact to cancel the service. This is even more complicated when the service provider has used a billing gateway / agent because your bank statement will just say something like £xx.xx to “ABC Ltd” and therefore, may not refer to the goods purchased.
With the shift to online purchasing and the take up of downloadable services (Games etc), I believe several changes to consumer law regarding on-line purchasing are needed to protect consumers from unexpected and unwanted costs.
This petition requests that The Department of Business Innovation and Skills (or other appropriate body) investigate the practice and application by online industry of “Automatic Repeat Billing”, with a view to:
• Make all online “Repeat billing/ renewal” options default to “NO Repeat Billing / Renewal”.
• Ensure “Repeat Billing / Renewal” is only by agreement via “Opt In” selection and not hidden in small print. IE: A manually selected option (Tick box) to accept repetitive billing.
• Compel suppliers to make “Repeat Billing / Renewal” subject to reconfirmation by the purchaser at a frequency matching that of the billing period.
o If the Billing frequency is monthly then reconfirmation is monthly.
o If the Billing frequency is quarterly then reconfirmation is Quarterly.
• If the “Repeat Billing / Renewal” is not reconfirmed by the purchaser within a given period, the Billing process should be automatically cancelled.
Cost to industry:
I would expect industry to complain about costs. However, having worked on billing engines and associated back office processes, I know this is neither difficult nor overly expensive for a service provider to implement.
Your support is paramount:
Please support this initiative, whilst not fool proof, I assure you, the first time your Bank account is hammered by “Fruit Inc” for auto repeat billing of your child’s “Shoot’em Up Triple X” which they no longer play, you will wish you had.
The fact is that Syfy came up with the conclusion not to renew Caprica for a second season. This decision has caused the fans of the show to act in rebellion against the channel.
We need the signatures to help Caprica be saved by Netflix, so that the beloved BSG prequel can really flourish as one of the few series that are intriguing, thought-provoking and worth investing in.
Please share this petition so that it can expand its message to people who don't know about it yet.
"The battle for humanity has a beginning."
Insurance agents are given dreams by the insurance companies. More than 95 % lose their agency before the expiry of the 5 years mandatory service as an agent. And there is no renewal commission for these 95%.
There is a simple strategy being adopted by the insurance companies of "Hire and Fire" and get business and make huge profits by not paying the renewal commission.
No one seems to take notice.
Is it justice??
West Virginia's MR/DD waiver renewal application submitted in June, 2005 was not developed with the meaningful participation* of all stakeholders. It does not adequately reflect stakeholder concerns. It does not adequately ensure the health and welfare of program participants, and it does not move toward self-direction as claimed.
Instead, the application removes the determination of service needs from the interdisiciplinary team (which includes the participant) and puts it in the hands of an independent needs assessor at greater administrative cost to the program.
* "Meaningful participation" must include the ongoing involvement of a broad coalition of stakeholders in the decision-making process to ensure that reforms will improve participants' experience with the long-term care system. Consumers must be involved in system planning, policy development, local program management, and quality assessment.
Residents of Harvey Road are against the renewal of the License (Music & Dancing) for ZULU'S 640 High rd Leytonstone London e11.
Unsocial behaviour by people leaving between the hours of 11:00pm to 3:00am
Noise levels by people shouting after leaving the club/pub. Litter left by customer of above premises. Violence on numinous occasions when police have been called. No parking facilities for customers who block up Residents parking. Lude behaviour by customer from club in side streets.