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Petition Tag - land line
Petition seeks investigation by Massachusetts Attorney General into Verizon Phone Service in Lunenburg, Massachusetts.
Residents routinely experience poor service levels and complaints to Verizon do not result in effective, permanent relief. Antiquated infrastructure, including wire which has deteriorated and is damaged after years of service, needs to be replaced but Verizon refuses to invest in replacement cable and/or upgrades.
Verizon field personnel have acknowledged the need to replace circuits and cabling but assert the company refuses to do so despite repeated complaints from its customers.